Temporary guide. Contact the brand that issued the wallet for account issues.
Open Activity
Tap Activity in the bottom bar. You get a dated list of transactions with amount and status.
What each status means
Pending — submitted, not final yet. Wait before you send the same payment again.
Confirmed — settled. The explorer link should work.
Failed — did not complete. Open the row for the reason before you retry.
Incoming amounts show a plus. Outgoing amounts show a minus. Tap See All if the list is truncated.
Open one transaction
Tap a row. A sheet opens with the type (example: Send bUSD), timestamp, amount, From and To addresses, network fee, gas fee, total, and View on Etherscan.
Use that sheet when you file a ticket — paste the hash from the explorer, not a screenshot of Home. Close the sheet to return to the list.
A swap row looks the same, with both assets (example: Swap bUSD to wETH) instead of a single send amount.
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