Temporary guide. Contact the brand that issued the wallet for account issues.
Open Profile
Tap Profile in the bottom bar.
The header shows the name and email on the account. Under that:
Account settings — name, security, and device options your brand exposed.
Change Language — switches the app language.
Help Centre — in-app support.
Logout — signs this device out. Funds stay in the wallet. You will need the same login method to get back in.
Help Centre inside the app
Tap Help Centre.
From here you can:
Report a bug
Contact us
Open Frequently asked questions
Read Terms & Conditions and Privacy Policy
That Help Centre belongs to the brand that issued the wallet, not to mass[Wallets] staff. Never type a seed phrase, passkey, or card number into those forms.
![mass[Wallets] - Help Center](https://downloads.intercomcdn.com/i/o/r26ppkzr/952085/dac2848d4e40c75ddcb947a4a849/a9f9af972d729c464a7f9fb11e58db8a.jpg)

